Phone calls among Customer / Sales team / 6T Supervisor / Driver become minimum, but all delivery information needed are well communicated & updated through mobile devices & online web system. Access is available for anyone with a regular smartphone.
Sales Team / Customer Service can check delivery planning, driver action to customer (CALL/SMS), proof of delivery instantly from web-page.
6T Supervisor can have close monitoring on each delivery team to know what is going on with each delivery status, it is like a remote CCTV to each delivery truck.
Able to manage drivers remotely via smartphone for problematic deliveries or other deliever issues for the day.
Drivers can concentrate on his delivery works & installation, no more disturbing call and constant follow-ups from sales team/supervisor. All work Standard Operating Procedures (SOP) has been provided to our drivers and they are able to work independently.Reduced Manual Operations
At Front-end & Backend Office, various manual processes can be eliminated such as making phone calls, sending emails, and all manner of paperwork.